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Even though the media industry is being profoundly impacted by the rise of new forms of digital and social media, that doesn't mean they can't use these technologies effectively. As we continue...

Is Wall Street's current enthusiasm for profit from enterprise social technologies good for the end user, and will the old guard vendors outflank the challengers with feature offerings?

Overcoming the organizational challenges to geographic distribution of employees is one of the primary use cases for enterprise social software. Part 5 in our ten part series on Enterprise 2.0...

Industrial giant BASF wanted to bring its employees together and drive better business performance, but needed to ensure it was heading in the right direction and that uptake would ultimately...

In their social business effort, the luxury goods designer was clearly thinking big: A true digital company must use digital channels through and through for all interaction.

The 80,000-worker telecommunications giant began adopting social media inside the organization as far back as 2008. But Alcatel isn't stopping at basic social collaboration.

Social business is proving to be a strategic win inside the enterprise firewall. Dion Hinchcliffe highlights some success stories from the trenches.

More Big Data power, more data center power, more user power, more opportunities await organization in the year ahead.

Less than 30 percent of the workforce uses social technology, according to new Forrester data.

Okay, before I begin, a confession. I just spent 3 days at the Enterprise 2.0 2011 confab in Boston - and didn't attend a single event that I didn't do. But I have several excuses and I think that...